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Technical Support

Higher speeds, superior web edge quality and increased tool life can only be achieved with state-of-the-art tools and systems.

Our technical support helps our customers to cut their material efficiently and accurately now and in the future.

We offer:

Latest measuring methods:
Only state-of-the-art measuring systems grant the quality that distinguishes the DIENES products.

DIENES Kaizen Analysis:
The Japanese word KAIZEN means "continuous strive for excellence". In the context of quality management, it is translated into German as "continuous improvement process" (KVP). The organization and realization may be different, the constant efficiency optimization of the systems is, however,  common to all processes.

The DIENES Kaizen analysis helps to locate weak spots by means of comprehensive recordings of all factors relevant for an optimum slitting result, and presents solutions that can be implemented immediately. DIENES Group, leading in terms of slitting edge quality, has as its aim, support for customers by providing in-depth training and seminars to continuously improve their slitting process and accordingly, our customers' return on investments.

Mobile Knife Testing Facility:
Reduction of unexpected 'machine down costs' by means of trouble shooting with modern portable measurement instrumentation and innovative maintenance solutions. Constant production quality and optimum machine utilisation with easy to handle measuring systems.

Sample Knives and Sample Holders:
Promises are made easily, but DIENES offers sample knives and sample holders to enable its customers to compare the results themselves. Accurate slitting edges, low dust formation, longer service life and faster yet safer blade change.