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Please note that you can reach us between 9 a.m. and 5 p.m. You are welcome to send us a message via the contact form.

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Do you need help?
+49 2206 605-0

Please note that you can reach us between 9 a.m. and 5 p.m. You are welcome to send us a message via the contact form.

Do you need help?
+49 2206 605-0

Please note that you can reach us between 9 a.m. and 5 p.m. You are welcome to send us a message via the contact form.

Privacy Practices

Updated March 5th 2021

Thank you for your interest in our website. Your trust is important to us! That is why we guarantee you the greatest possible security and protection of your personal data. Our data protection practice is in accordance with the EU General Data Protection Regulation, the German Federal Data Protection Act and the German Telemedia Act.

CONTACT PERSON FOR DATA PROTECTION

The responsible person in the sense of the EU-DSGVO and the data protection laws as well as regulations of the member states of the European Union is:

DIENES WERKE FÜR MASCHINENTEILE GMBH & CO. KG
Kölner Straße 7
51491 Overath
Germany

Phone: +49 2206 605-0
Fax: +49 2206 605-111
E-Mail: info@dienes.de

Authorized representatives: Rudolf Supe-Dienes

Personally liable partner:

Dienes Verwaltungs GmbH, registered office Overath, register court Cologne HRB 47038

KG Headquarters Overath Register Court Cologne HRA 19320

If you have any questions about data protection, please contact our data protection officer:

Sarah Demski

Zum Alten Wasserwerk 9

51491 Overath

Germany

Phone: 0 22 04 / 58 61 20 -20
Fax: 0 22 04 / 58 61 20 -10
E-mail: datenschutz@dienes.de

Responsible supervisory authority in the state of North Rhine-Westphalia:
State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle@ldi.nrw.de

GENERAL DATA COLLECTION / PROCESSING

By calling up our website, a series of general data and information is collected from data subjects.
When you access our website www.dienes.de, information is automatically sent to the server of our website by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:

The aforementioned data will be processed by us for the following purposes:

We collect the listed data to ensure a smooth connection setup of the website and to enable a comfortable use of our website by the users. In addition, the log file serves the evaluation of system security and stability as well as administrative purposes. The legal basis for the temporary storage of the data or the log files is Art. 6 para. 1 lit. f DSGVO.

For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. Based on this data, it is not possible for us to draw conclusions about individual persons. After seven days at the latest, the data is anonymized by shortening the IP address at domain level. Then it is no longer possible to establish a link to the individual user. In addition, the data is processed in anonymized form for statistical purposes, if necessary. This data is never stored together with other personal data of the user, compared with other data or passed on to third parties.

This data and information is stored in the log files of the server. This process is used to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Moreover, it is used to ensure the long-term functionality of our information technology systems and the technology of our website.

To ensure an optimal level of protection, especially in the area of processing personal data, the data of the server log files are stored anonymously. After the end of the communication process, the data is evaluated for statistical purposes.

In addition, personal data (e.g. your name, e-mail address, etc.) will only be transmitted if you expressly and knowingly provide us with such information for specific purposes. It will only be processed, stored and forwarded to the extent necessary for the respective purpose or with your consent.

COOKIES

This website uses cookies. Cookies are small pieces of text information that are stored as a file in the end device via your browser. Cookies are not fundamentally disadvantageous, but allow a more user-friendly service of the website operators.

Cookies allow users to be clearly recognized and identified.

Of course, as a data subject, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. Alternatively, you can also apply software that deletes cookies. In general, you can permanently object to or deactivate the use of cookies at any time via your browser settings.

Please use the help functions of your internet browser to learn how to change these settings. Please note that individual functions of our website may not work if you have disabled the use of cookies.

E-MAIL

If you send us an e-mail, this data will be stored. If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data and the processing of the data for the purpose of contacting the data subject (user) takes place voluntarily. The personal data will not be passed on to third parties. Your e-mail address will be deleted after termination of the request if no cooperation arises.

CONTACT FORM

If you send us inquiries via contact form or e-mail, your data from the inquiry form or your e-mail, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. The specification of an e-mail address is required to contact us, the specification of your name as well as your telephone number is voluntary. The processing of further personal data, which is generated by the use of the contact form provided on our website, serves to prevent misuse and to ensure the security of our information technology systems. This is also our legitimate interest in processing your personal data. Insofar as you have given us your consent for this, the legal basis for the processing of this data is Art. 6 (1) a) DSGVO. Otherwise, the legal basis for the processing of this data is Art. 6 (1) (f) DSGVO, in particular in the event that the data is transmitted to us by you by sending us an e-mail. Insofar as you want to work towards the conclusion of a contract through your e-mail, Art. 6 para. 1 lit. b) DSGVO represents an additional legal basis.

Under no circumstances do we pass on your data to external parties without your consent.

Subject to legal retention periods, the data will be deleted as soon as we have finally processed your request. When contacting us by e-mail, you can object to the storage of your personal data at any time. We would like to point out that in this case your request cannot be processed any further. You can declare the revocation or the objection by sending an e-mail to our e-mail address given in the imprint.

EXTERNAL LINKS

The website may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we cannot accept any responsibility or warranty for third-party content or data protection conditions. Please make sure you are aware of the applicable data protection conditions before you submit personal data to these websites.

DATA TRANSMISSION

Your data will only be passed on to our employees or other service providers during individual processing steps within the scope of order processing, who support us in order processing. Beyond that, the information will of course not be passed on.

STORAGE PERIOD OF PERSONAL DATA

The storage period of the personal data depends on the respective retention period. After expiry of the period, the data is deleted, unless it serves the purpose of consent, contract performance or contract initiation.

DELETION AND BLOCKING OF PERSONAL DATA

The processing of personal data takes place only within the scope of the purpose of use. The controller processes and stores personal data of the data subject only for this period.

The routine deletion or blocking of personal data takes place when the legal requirements for the retention period (storage period) and the storage purpose of the responsible party is no longer given.

DEFINITIONS

In order to ensure a simple and understandable readability of the privacy policy, we would like to explain in advance the terminology according to EU-DSGVO Art. 4.

a) Personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

b) Data subject
Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

c) Processing
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

e) Profiling
Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Authority of the controller or of the processor
The authority of the controller or of the processor is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

h) Processor
A processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

i) Recipient
Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

j) Third Party
Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

k) Consent
Consent is freely given indication of the data subject’s wishes for the specific case in an informed and unambiguous manner, in the form of a statement or any other unambiguous affirmative act, by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

AFFECTED RIGHTS

Data subjects have the right to obtain confirmation from the controller as to whether personal data concerning them are being processed.

a) Right to information

According to the EU Data Protection Regulation and the Federal Data Protection Act, you have a right to free information about your stored data and, if necessary, a right to correct, block or delete this data.

b) Right to rectification
The data subject has the right to obtain from the controller the rectification without undue delay of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to request that incomplete personal data be completed, including by means of a supplementary declaration.

c) Right to erasure
The data subject has the right to request that the controller erases personal data concerning him or her without undue delay, provided that the personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

The data subject revokes the consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) and there is no other legal basis for the processing.

The data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2).

If the above reasons apply, one of our employees will comply with the request to delete the personal data. The controller will take appropriate measures (including technical measures) within the scope and under consideration of the available technological possibilities. Other data controllers (third party data processors) will also be notified of the deletion.

d) Right to restriction of processing
The data subject shall have the right to obtain from the controller the restriction of processing where one of the following conditions is met:

If the aforementioned conditions are met, an employee may arrange the restriction of the processing.

e) Right to data portability
The data subject shall have the right to receive the personal data concerning him or her that he or she has provided to a controller in a structured, commonly used and machine-readable format and shall have the right to transmit such data to another controller without hindrance from the controller to whom the personal data have been provided, provided that:

When exercising his or her right to data portability, the data subject shall have the right to obtain that the personal data be transferred directly from one controller to another controller, where technically feasible.

On the subject of data portability, the data subject may contact one of our employees.
 
f) Right of objection
The data subject has the right to object at any time, on grounds relating to his or her particular situation, to processing of personal data concerning him or her which is carried out on the basis of Article 6(1)(e) or (f); this also applies to profiling based on these provisions.

The controller shall no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.

If personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

The data subject must be expressly informed of the said right at the latest at the time of the first communication with him/her; this information must be provided in a comprehensible form separate from other information.

In the context of the use of information society services, notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by means of automated procedures using technical specifications.

The data subject shall have the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1), unless the processing is necessary for the performance of a task carried out in the public interest.

g) Automated decisions in individual cases including profiling.
The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

This does not apply if the decision:

If you, as a data subject, would like to apply an automated decision, you can contact one of our employees.

Legality of data processing

For us may be on the legal basis of lawful processing of personal data by the consent of the data subject.

This may also be justified by the fact that the processing is necessary for the performance of a contract to which the data subject is party, or for the performance of pre-contractual measures taken at the request of the data subject.

In rare cases, lawfulness may exist if the processing is necessary for compliance with a legal obligation to which the controller is subject.

Furthermore, processing may be permissible in order to protect vital interests of the data subject or another natural person.

Processing of personal data may also occur when necessary to protect the legitimate interests of the controller or a third party, unless such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

NEWSLETTER

If you register for our free newsletter, the data you requested for this purpose, i.e. your e-mail address and – optionally – your name and address, will be transmitted to us. At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration. During the further registration process, we will ask for your consent to send you the newsletter, describe the content in detail and refer to this privacy policy. We use the data collected in this process exclusively for sending the newsletter – in particular, they are therefore not passed on to third parties.

The legal basis for this is Art. 6 para. 1 lit. a) DSGVO.

In accordance with Art. 7 (3) DSGVO, you can revoke your consent to receive the newsletter at any time with effect for the future. To do so, you simply need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.

GOOGLE FONTS

On our website, we use Google Fonts to display external fonts. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”)
Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimization and economic operation of our website.

Through the connection to Google established when you call up our website, Google can determine from which website your request has been sent and to which IP address the display of the font is to be transmitted.

Google offers at
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
for further information, in particular on the options for preventing the use of data.

DATA PROTECTION FOR THE USE OF YOUTUBE

We use YouTube on our website. This is a video portal of YouTube LLC., 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”. YouTube is a subsidiary of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”) 
Google, and thus also its subsidiary YouTube, guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.

We use YouTube in connection with the “Enhanced Privacy Mode” function to show you videos. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the quality improvement of our website. According to YouTube, the “enhanced data protection mode” function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.

Without this “Enhanced Privacy”, a connection to the YouTube server in the USA is established as soon as you call up one of our Internet pages on which a YouTube video is embedded.

This connection is necessary in order to display the respective video on our website via your internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time, and the website you visited. In addition, a connection to Google’s advertising network “DoubleClick” is established.

If you are logged into YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.

For the purpose of functionality as well as for the analysis of user behavior, YouTube permanently stores cookies on your end device via your internet browser. If you do not agree with this processing, you have the option to prevent the storage of cookies by a setting in your Internet browser. You can find more information on this above under “Cookies”.

Google provides further information on the collection and use of data as well as your rights and protection options in this regard in the data protection information available at
https://policies.google.com/privacy for further information on the collection of data and your rights and protection options in this regard.

DATA PROTECTION FOR THE USE OF GOOGLE MAPS

On our website, we use Google Maps to display locations and to create directions. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”) https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

If you call up the Google Maps component integrated into our website, Google stores a cookie on your end device via your Internet browser. In order to display our location and to create directions, your user settings and data are processed. Here, we cannot exclude that Google uses servers in the USA.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimizing the functionality of our website.

The connection to Google established in this way enables Google to determine from which website your request was sent and to which IP address the directions are to be sent.

If you do not agree to this processing, you have the option to prevent the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item “Cookies”.

In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.
In addition, Google offers a website at
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
further information.

INTEGRATION OF MATOMO

This website uses the web analysis tool “Matomo”, an open source, self-hosted software. In the variant used, the analysis tool Matomo works with an anonymization of IP addresses. In doing so, the IP addresses are shortened by the last two octets before any use for the analysis of usage behavior. Thus, according to prevailing opinion, a personal reference is no longer possible. Your IP address is also only used in the shortened form (and thus without personal reference) to perform a rough geolocation. Here, your country of origin and also your access provider (“Internet access provider”) are determined and stored. The anonymized data is stored on DIENES’ own servers and is not passed on to third parties.

The legal basis for these cookies is Art. 6 para. 1 a DSGVO (consent) or, in the case of third countries, Art. 49 para. 1 b DSGVO. Insofar as you have given your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, data is automatically collected on this website using technologies from Motomo GmbH for the purpose of website analysis.

You can decide here whether a unique web analytics cookie may be placed in your browser to enable the website operator to collect and analyze various statistical data. If you wish to opt out, click here to place the Matomo deactivation cookie in your browser.

The Matomo analysis tool works by setting a cookie that is stored as a so-called “persistent cookie” as a small text file on your terminal device beyond the end of your visit.

INTEGRATION OF LEDAINFO

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognises visits from companies to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behaviour on our website and processes domains from form entries (e.g. “leadinfo.com”) in order to correlate IP addresses with companies and improve the services. Further information can be found at www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. If you opt out, your data will no longer be collected by Leadinfo.

Leadinfo Opt-Out

SOCIAL NETWORK INTEGRATION

Social networks (Facebook, Twitter, LinkedIn, XING and Instagram) are only integrated on our website as a link/pictogram to the corresponding services. After clicking on the embedded text/image link, you will be redirected to the page of the respective provider. Only after the redirection, user information is transferred to the respective provider. For information on the handling of your personal data when using these websites, please refer to the respective data protection provisions of the providers you use.